MBA Programme Director
Associate Professor
Academic & Professional Qualification
PhD University of Toronto
MA University of Toronto
BSc University of Toronto
Biography
Dr. Cheng obtained her PhD degree in Organizational Behavior and Human Resource Management from the Rotman School of Management, University of Toronto. Her research is dedicated to helping employees achieve and maintain well-being in the workplace. This includes understanding how and when workplace anxiety can enhance performance, recovering from daily job demands, and maintaining proactivity in the workplace. She has published in journals such as Academy of Management Journal, Journal of Applied Psychology, and Journal of Personality and Social Psychology. Her research has been featured in leading media sources such as The Wall Street Journal, Forbes, The New York Times, and Harvard Business Review.
Teaching
Executive Leadership (MBA)
Negotiation and Conflict Management (MGM)
Research Interest
Workplace Anxiety
Work Recovery
Work-life Balance
Proactive Behavior
Leadership
Selected Publications
Ouyang, K., Cheng, B. H., Lam, W., & Parker, S. K. (2019). Enjoy your evening, be proactive tomorrow: How off-job experiences shape daily proactivity. Journal of Applied Psychology, 104(8), 1003-1019. doi:http://dx.doi.org/10.1037/apl0000391
Cheng, B. H., & McCarthy, J. M. (2018). Understanding the dark and bright sides of anxiety: A theory of workplace anxiety. Journal of Applied Psychology, 103(5), 537-560. doi:http://dx.doi.org/10.1037/apl0000266
McCarthy, J. M., Trougakos, J. P., & Cheng, B. H. (2016). Are anxious workers less productive workers? It depends on the quality of social exchange. Journal of Applied Psychology, 101(2), 279-291. doi: http://dx.doi.org/10.1037/apl0000044
Trougakos, J. P., Beal, D. J., Cheng, B. H., Hideg, I., & Zweig, D. (2015). Too drained to help: A resource depletion perspective on daily interpersonal citizenship behaviours. Journal of Applied Psychology, 100(1), 227-236. doi: http://dx.doi.org/10.1037/a0038082
Trougakos, J. P., Hideg, I., Cheng, B. H., & Beal, D. J. (2014). Lunch breaks unpacked: The role of autonomy as a moderator of recovery during lunch. Academy of Management Journal, 57, 405-421. doi: http://dx.doi.org/10.5465/amj.2011.1072
Cheng, B. H., & McCarthy, J. M. (2013). Managing work, family, and school roles: Disengagement strategies can help and hinder. Journal of Occupational Health Psychology, 18(3), 241-251. doi: http://dx.doi.org/10.1037/a0032507
Côté, S., Kraus, M. W., Cheng, B. H., Oveis, C., van der Löwe, I., Lian, H., & Keltner, D. (2011). Social power facilitates the effect of prosocial orientation on empathic accuracy. Journal of Personality and Social Psychology, 101(2), 217-232. doi:http://dx.doi.org/10.1037/a0023171
Piff, P. K., Kraus, M. W., Côté, S., Cheng, B. H., & Keltner, D. (2010). Having less, giving more: The influence of social class on prosocial behaviour. Journal of Personality and Social Psychology, 99(5), 771-784. doi:http://dx.doi.org/10.1037/a0020092
Book Chapters
McCarthy, J. M., & Cheng, B. H. (2018). Through the looking glass: Employment interviews from the lens of job candidates. In U. Klehe & E. van Hooft (Eds.), Handbook of job loss and job search. Oxford: Oxford University Press.
Latham, G. P., Cheng, B. H., & Macpherson, K. (2012). Theoretical frameworks for and empirical evidence on providing feedback to employees. In R. M. Sutton, M. J. Hornsey, & K. M. Douglas (Eds.), Feedback: The communication of praise, criticism, and advice. 187-201
Awards and Honours
Faculty of Business Teaching Award (2019)
Center for Leadership & Innovation (CLI) Research Fellow Award (2017)
Best Paper Award in OB Division, Australia/New Zealand Academy of Management (2016)
Outstanding Reviewer Award, OB Division, Academy of Management (2015)
Best Competitive Conference Paper in OB Division, Academy of Management (2011)
Outstanding Reviewer Award, OB Division, Academy of Management (2011)
Service to the University/ Community
Editorial Board Member:
Academy of Management Journal
Personnel Psychology